Zepto has provided relief to customers by eliminating handling and surcharge fees. It has also removed delivery fees for orders over ₹99. This poses a challenge to Blinkit and Instamart.
Zepto has given a big relief to its customers. The company has completely removed the handling and surcharge fees on orders. Zepto recently received a big funding, after which this change was made. After removing the extra charges, Zepto has become the cheapest quick commerce platform. Zepto has launched ‘All New Zepto Experience’. It has zero handling fees, zero rain and surcharge fees and zero delivery fees on orders above Rs 99. Zepto has informed its users about this by sending a WhatsApp message.
What WhatsApp message did Zepto send?
Wait what? No EXTRA fees on your order? 👀🤑
Yup, you heard that right!
With Everyday Lowest Prices, no need to pay 👇
1. 0 Handling fee
2. 0 Delivery fee*
3. 0 Rain & Surge Fee
Also get exclusive deals on 🥳
⭐️ Maggi 2-Minute Noodles at ₹180 ₹153
⭐️ Thums Up Soft Drink at ₹40 ₹36
and more deals only for you!
Challenge for Blinkit and Instamart
The Times of India report says that now there will be no extra fee on the order. Maggi 2-minute noodles will be available for Rs 153 instead of Rs 180. Thums Up soft drink will be available for Rs 36 instead of Rs 40. There are many more deals for the customers, due to which the items used in everyday life will become cheaper. However, this move by Zepto can worry other competitors. Blinkit charges Rs 11 handling fee and a Rs 30 delivery fee on orders less than Rs 199. Instamart charges Rs 9.8 handling and Rs 30 delivery fee. Both platforms also charge extra charges and surcharge fees during rainy.
Many types of fees were added in June
In June of this year, instant commerce platforms added several fees: platform fees, handling fees, convenience fees, and small-order fees. These fees ranged from 6 to 30 rupees. The aim was to generate more revenue per order. However, Zepto has attempted to provide relief to customers with its new policy.
